FAQs

Frequently Asked Questions About Fine Jewelry, Watches & Repairs


  • What’s the difference between diamond jewelry and fine jewelry?

    While all diamond jewelry is considered fine jewelry, fine jewelry encompasses a broader category, including pieces made from precious metals such as gold, platinum, or silver, with or without gemstones like diamonds, rubies, or sapphires. Diamond jewelry specifically highlights diamonds as the central feature of the design. 

  • How do I choose the best engagement ring?

    Choosing an engagement ring begins with understanding your partner’s style preferences, such as classic, modern, or vintage designs. Consider the "4 Cs" of diamonds (cut, color, clarity, carat weight) when evaluating diamond quality. Shaw’s Fine Jewelry offers professional guidance to help you select or custom-design your perfect engagement ring in Houston, TX. 

  • Can pre-owned luxury watches be trusted for quality?

    Yes, pre-owned luxury watches, including brands like Rolex, can be excellent investments when purchased through a trusted jewelry store like Shaw’s Fine Jewelry. Each piece is inspected for authenticity and quality, ensuring your watch is genuine and in excellent condition.

  • What should I expect from professional jewelry repair?

    Professional jewelry repair ensures your cherished pieces are restored to their original beauty and functionality. Services can include resizing, stone resetting, prong repairs, and more. At Shaw’s Fine Jewelry, we offer professional jewelry repairs using high-quality tools and techniques. 

  • Is watch repair a complicated process?

    Watch repair can range from simple maintenance like battery replacement to more complex fixes, including complete overhauls or recalibrations. Shaw’s Fine Jewelry provides in-house watch repair services for both standard timepieces and luxury brands, ensuring precision and reliability. 

  • How can I maintain my fine jewelry?

    To keep your fine jewelry sparkling, clean it regularly with a soft cloth and mild solution designed for jewelry. Avoid exposure to harsh chemicals, and schedule professional cleanings and inspections to ensure long-lasting brilliance.

  • What products and services do you offer?

    Shaw’s Fine Jewelry is your trusted destination for diamond jewelry, engagement rings, pre-owned luxury watches, and jewelry repair services. Located in the heart of Houston, TX, we offer a wide selection of high-quality pieces and reliable services for every occasion. 

  • Do you offer in-store consultations for diamond and engagement ring purchases?

    Yes! Our knowledgeable staff provides personalized consultations to help you select the perfect diamond ring, engagement ring, or fine jewelry piece based on your style, lifetime value, and budget.

  • What types of diamond jewelry do you carry?

    We offer a wide range of fine diamond jewelry, including diamond rings, pendants, bracelets, and earrings, with styles ranging from classic solitaires to contemporary designs. Our inventory is constantly updated to reflect current trends and customer preferences

  • Do you offer custom engagement ring design services?

    Absolutely! If you want a unique diamond engagement ring that reflects your individual style, we offer custom fine jewelry and ring design services. Let our expert jewelers bring your vision to life.

  • What types of watch repair services are available?

    Our certified watch repair services cover battery changes, movement servicing, crystal replacement, strap adjustments, and full overhauls. We work with a range of watch brands to keep your timepieces running precisely.

  • Do you sell pre-owned Rolex and other luxury watches?

    Yes! Shaw’s Jewelry carries a curated selection of pre-owned Rolex watches and other fine luxury watches, all inspected for authenticity and performance. These make excellent investments or special gifts.

  • Should I insure my engagement ring or luxury watch?

    We highly recommend insurance for high-value jewelry and watches. Appraisals can be provided to support insurance valuations.

Contact Our Jewelry Store to Learn More

Do you have more questions? Visit Shaw’s Fine Jewelry in Houston, TX, or contact us to learn more. Our team is here to assist you with everything from selecting the perfect engagement ring to repairing your cherished pieces.

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